Frequently Asked Questions

For best results, use daily for the first 4 weeks, then 3–4 times per week for maintenance. Each session is just 10 minutes.

Yes. LED light therapy is well-established and non-invasive. DERMIRA uses safe, clinically-inspired wavelengths with no UV light, no heat and no discomfort.

Most users notice improvements within 2–4 weeks. Clearer skin and reduced redness appear first. Anti-aging benefits become visible after 6–8 weeks of consistent use.

Absolutely. DERMIRA is gentle and suitable for all skin types including sensitive skin. No heat, no UV, no chemicals. If you have a diagnosed condition, consult your doctor first.

🔴 Red: boosts collagen, anti-aging. 🔵 Blue: targets acne bacteria. 🟢 Green: balances skin tone. 🟣 Purple: combines red + blue for redness relief. 🟡 Yellow: soothes & brightens. Cyan & White energise skin cells.

Yes! Use DERMIRA on clean, dry skin. Afterwards apply serums and moisturisers — LED light enhances product absorption.

A full charge provides 3–4 hours of use — 18–24 sessions of 10 minutes. Charges in approximately 90 minutes via USB-C.

Yes. Red light supports collagen regeneration which reduces the appearance of scars over time. For active acne, blue light targets bacteria directly. Combining both modes is best for acne-prone skin.

Each DERMIRA includes: 1× LED Light Therapy Mask, 1× USB-C cable, 1× controller unit, 1× protective eye goggles, and 1× quick-start guide.

DERMIRA is designed for adults aged 18 and over. Not recommended during pregnancy. If in doubt, consult a healthcare professional before use.

Standard shipping within Europe takes 3–5 business days. Express shipping (1–2 days) is available at checkout.

Yes! Free standard shipping on all orders over €50 within Europe. Orders below €50 have a flat fee of €4.99.

Not happy? Contact us within 30 days of receiving your order. We'll arrange a free return and issue a full refund — no questions asked. Email support@dermira.com with your order number.

Yes! Once dispatched you'll receive an email with a tracking link so you can follow your delivery in real time.

Orders can be modified or cancelled within 1 hour of placing them. Contact us immediately at support@dermira.com with your order number.

We accept all major cards (Visa, Mastercard, Amex), PayPal, Apple Pay and Google Pay. All transactions use 256-bit SSL encryption.